Cloud Computing and Your Business - Which Departments Benefit the Most?

INTRODUCTION:

  • According to research from Statista, the cloud computing and hosting industry will be worth128.3 billion U.S. dollars by 2019 (statista.com/statistics/500541/worldwide-hosting-and-cloud-computing-market).

  • Offering everything from private, public, and hybrid cloud solutions to IaaS (Infrastructure as a Service) and PaaS (Platform as a Service) solutions, cloud computing is one of the fastest growing business sectors today. Business owners failing to adopt cloud technology for their companies risk being outperformed by their street-smart competitors. If you are considering developing a full-scale cloud computing strategy for your business, following are five departments...

If you are considering developing a full-scale cloud computing strategy for your business, following are five departments, which can benefit the most from cloud adoption:

  • Sales

Cloud technology is a must for sales departments. If you expect your sales team to deliver stellar results quarter after quarter, they need on-demand access to company data. Whether they are placing outbound calls from their mobile devices or manning your business’ booth at a trade-show, sales teams need to be armed with the tools essential to closed deals. With a company-wide cloud strategy in place, your team can not only be filling your sales funnel, they can be processing customers through every level of your sales funnel. Without a strong cloud strategy, your sales funnel is likely to be more like a sieve than a well-oiled revenue-generating funnel.

  • Human Resources

Your human resources department can be more productive and efficient thanks to cloud technology. Access to candidate screening data, personnel files, and HR strategy plans are just three of many ways your team can benefit from data stored in the cloud. The ability to safely store and access data is crucial in today’s competitive talent acquisition world. If your human resources team doesn’t have cloud technology at their service, you are seriously restricting their ability to do their job efficiently.

  • Customer Support

Cloud-based services are essential for awesome customer support. Your team needs to be able to instantly access data and customer files regardless of whether your IT department is open or not. Customers are socially savvy; if they can’t have their customer support issues addressed in a timely manner, they will take to social media to vent their frustrations. Putting the full force of cloud computing to work for your customer support team ensures that client satisfaction issues can be addressed immediately. Why would you want to do anything less?

  • Marketing

A marketing team that doesn’t operate in the cloud might as well not even exist. If your marketing department is still depending on whiteboard meetings and daily face-to-face discussions to determine action plans for the day, your customer outreach plans have few chances of succeeding. Marketers need to be able to collaborate remotely, brainstorm around the clock, and develop marketing initiatives regardless of their location. Mobile devices that are authorized to access your company’s data remotely significantly improve your marketing team’s ability to shine. By having a secure cloud strategy plan in place, your marketing and social media team members know they have the resources necessary to build your business from any spot on the globe.

  • Product Management

If there is one department that absolutely requires cloud technology services, it is your product management department. Without cloud computing, your product management team might as well be doodling on paper with a dull pencil. File access across all levels of your management team, collaborative discussions regarding ongoing product developments, and oversight of project milestones are just three of numerous functions that are made easier thanks to cloud computing.

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CONCLUSION:

Once you understand cloud technology’s impact on every aspect of your business, you are better prepared to make IT decisions that benefit your entire team. Migrating your business to the cloud is not just a matter of storing data offsite in cloud-based servers. Becoming a cloud-first business means you are giving your employees the tools necessary to out-distance your competitors and grow your company beyond belief. It is no longer a question of why you should take your business to the cloud; it is more a question of why not. Are you ready to go all-in on becoming a cloud-first company?


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Brief BIO: Steve has a Master's Degree in Information Sciences | Cyber security and Assurance from the College of Information Sciences and Technology at Pennsylvania State University. In addition, he maintains certifications related to Microsoft systems / network management; CISSP (Certified Information Systems Security Professional); CISM (Certified Information Security Manager) and CISA (Certified Information Systems Auditor). Steve is also a certified Lead Implementer for the ISO/IEC 27001 Information Security framework and Lead Risk Manager for ISO/IEC 27005.

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